FEATURES |
PREMIUM |
Popular
PREMIUM PLUS |
PLATINUM |
---|---|---|---|
Hours of operation |
10:00 — 18:00 / Mon - Fri |
08:00 — 21:00 / Mon - Fri |
08:00 — 21:00 / 365 Days |
Help and Support from certified IT professionals We help fixing issues in your computer. All your questions answered! |
2 hours per month |
5 hours per month |
UNLIMITED |
Response Time (from ticket creation) Our response to your computer issues or problems |
Same day |
Maximum 3 hours |
Immediately |
Nerds Expert Security Next generation cyber security, powered by Panda Security |
✓ |
✓ |
✓ |
Nerds Expert IntelliGuard Innovative technology for threat prevention |
✓ |
✓ |
✓ |
Nerds Expert SafeBrowse Protects your browsing and blocks advertising leading to shady websites or software downloads, Free 7-day trial. |
✓ |
✓ |
✓ |
Clean up A thorough and comprehensive clean up by our certified technicians to remove any malicious traces and unwanted program. |
✓ |
✓ |
✓ |
Optimization An optimization procedure will be performed on your device, to make it run as fast and smooth as possible. |
✓ |
✓ |
✓ |
Transferable Subscription (from PC to PC) Transfer your subscription to another computer quickly and easily. |
✕ |
✓ |
✓ |
OS Upgrade service We can upgrade the Operating System of your device throughout the entire subscription period. Please note that upgrading Windows OS may require an additional purchase of a product key. |
✕ |
✓ |
✓ |
Software install and uninstall service We install new products you might have purchased and make sure installation goes correct and the program(s) have the right settings for you. We also make sure you obtain complete un-installations of any unwanted program(s) on your PC. |
✕ |
✓ |
✓ |
Updates & PC maintenance checks Pro-active maintenance checks to keep your computer running smoothly and more importantly safely. We recommend you to contact our Nerds Expert Support department on a quarterly or yearly basis according to your contractual details to schedule your check-up. |
✕ |
Yearly |
Quarterly |
VIP Treatment Get updates and special deals before anyone else |
✕ |
✕ |
✓ |
Personal IT Supporter Throughout your entire subscription period you will always have the same IT supporter allocated to you in order to secure the best, fastest and most continuous service possible. |
✕ |
✕ |
✓ |
BEST MONTHLY VALUE |
PREMIUM |
Popular
PREMIUM PLUS |
PLATINUM |
36 months (3 years) Upfront + 24 Months for FREE (Only available after a completed FREE Device Health check and fix) |
$16.65 / Month 60 Months / $999 |
$20.32 / Month 60 Months / $1219 |
$25.65 / Month 60 Months / $1539 |
24 months (2 years) Upfront + 12 Months for FREE (Only available after a completed FREE Device Health check and fix) |
$21.36 / Month 36 Months / $769 |
$26.08 / Month 36 Months / $939 |
$32.75 / Month 36 Months / $1179 |
12 months (1 year) Upfront + 3 Months for FREE | $36.60 / Month 15 Months / $549 |
$43.93 / Month 15 Months / $659 |
$54.60 / Month 15 Months / $819 |
6 months Upfront | $53.17 / Month 6 Months / $319 |
$63.17 / Month 6 Months / $379 |
$76.50 / Month 6 Months / $459 |
6 months Upfront | $53.17 / Month 6 Months / $319 |
$63.17 / Month 6 Months / $379 |
$76.50 / Month 6 Months / $459 |